Northern Irish business, JohnMulholland Motors celebrates award win for delivering an excellent customer experience
Motability customers in Northern Ireland can be sure of receiving an award-winning customer experience whenthey visit John Mulholland Motors Skodawho have won an award for their partnership with the Motability Car Scheme. Theaccolade is part of aprogramme of awards run by Motability Operations, to recognise and reward outstandingcustomer service provided by local Motability dealerships.
The DealerAwards programme is designed to reward best practice and ensure all Motabilitycustomers receive exemplary customer experience across the Motability Scheme’snational dealer network. The Awards are judged on how a dealer delivers theScheme to customers, which is assessed by customer feedback and reviews oftheir performance.
James Horne, Dealer Partner RelationshipManager at Motability Operations Ltd, explains:
“Thefocus of these awards is to thank our dealer partners for providing aconsistently positive customer service experience, after all, they are often thefirst point of contact for our customers. It’s important for us to recogniseour dealer partners who go above and beyond when representing the MotabilityScheme and highlight those who are setting a great example of how to do it well,like John Mulholland Motors. Many congratulationsto them on their award.”
Celebrating their MotabilityDealer Award win, Shona Mulholland from JohnMulholland Motors, said:
“All of us at JohnMulholland Motors Skoda are incredibly proud to win this Motability DealerAward and are pleased to be recognised for our dedication to working inpartnership with the Scheme, which is renowned for its high standards. We lookforward to continuing our award-winning approach to business and customerservice and to welcoming many more Motability customers through our doors.”
Anyone who receives the Higher RateMobility Component of the Disability Living Allowance, the Enhanced Rate of theMobility Component of Personal Independence Payment, War Pensioners’ MobilitySupplement or Armed Forces Independence Payment can exchange their weeklypayment to lease a new car through the Motability Scheme. Insurance, servicing,RAC breakdown assistance and replacement tyres are included in the cost of thelease.
For more information about the MotabilityScheme and to find your local dealer, visit www.motability.co.uk or call 0800 953 7000.
For moreinformation on John Mulholland Motors Skoda please call 028 9447 3903or visit www.johnmulhollandmotors.com