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Coronavirus Customer Update

Coronavirus Customer Update

In response to the latest advice from Government regarding social distancing we have taken the decision to close all John Mulholland Sales and Service premises as of Tuesday 24 March.

We have taken great pride in welcoming generations of families into our family business and growing together, which makes this decision such a difficult one as we want to always be at the other end of the phone, to take care of our customers. However, we face an unprecedented time and the health and safety of our staff and customers must come first.

If you were due to collect a car we will contact you before closure to update you and will rearrange an appointment once we reopen. As I am sure you will understand we are unable to advise when this will be at this moment in time. Please bear with us as we co-ordinate grinding our fast-paced business to a temporary halt.

For your convenience we have listed all customer services telephone numbers below:

Customer Services: 03330 037 504
Finance Customer Services: 0370 333 449
Roadside Assistance: 0800 526 625

Customer Services: 0800 981 981
Finance Customer Services: 0800 085 1826
Roadside Assistance: 0800 980 2733

Customer Services: 020 3564 4444
OPTION 1 - Ford Roadside Assistance
OPTION 2 - Ford Accident Management
OPTION 3 - Ford Online Sales Service
OPTION 4 - Customer Relationship Centre
OPTION 5 - Ford Technical Information
OPTION 6 - Ford Credit, Ford Lease and Ford Insure

Customer Services: 0300 456 4566
RAC Breakdown: 0800 73 111 73
Breakdown ROI: 1800 535 005
Insurance: 0300 0373737
Glassline: 0300 037 9944

VWFS Customer Services: 0330 100 8974
Northridge Finance: 0800 917 0931
Evolution Funding: 01246 458 800

If you need to contact us directly, please contact us at and we will endeavour to get back to you. 

We will continue to monitor the guidance issued by Government and keep you informed of any changes. Thank you for your co-operation and understanding.

For now, it’s ⏸ and we can’t wait to press ▶️ again.

Take care everyone.

Shona Mulholland

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